Kalaagruh FAQs

Buying Art Online

1. Is it safe to buy art online from Kalaagruh?

Yes, buying art online from Kalaagruh is completely safe. We ensure secure payments, verified artists, and careful packaging so your artwork reaches you in perfect condition.

2. Are all artworks on Kalaagruh original?

Yes, Kalaagruh offers 100% original artworks and authentic creations made by artists. Each artwork is unique unless clearly mentioned as a print or limited edition.

3. How do I choose the right artwork for my space?

You can choose based on:

  • Room size and wall dimensions
  • Color theme of your interiors
  • Art style (modern, abstract, traditional)
  • Budget

Tip: Large artworks work best for living rooms, while smaller pieces suit bedrooms and offices.

4. Can I get help in selecting artwork?

Yes, Kalaagruh provides personalized assistance based on your space, taste, and budget. You can contact our support team for recommendations.

Payments & Pricing

5. What payment methods are accepted?

We accept:

  • Credit / Debit Cards
  • UPI
  • Net Banking
  • Wallets

All payments are processed through secure and trusted gateways.

6. Why do artworks have different prices?

Artwork pricing depends on:

  • Artist reputation
  • Size and medium
  • Uniqueness and detailing
  • Demand and exclusivity

Shipping & Delivery

7. How long does delivery take?

  • India: 5–10 business days
  • International: 10–21 business days

Delivery timelines may vary based on location and logistics.

8. How are artworks packaged?

All artworks are professionally packed using protective materials to prevent damage. Fragile items are handled with extra care, following global gallery standards.

9. Do you ship internationally?

Yes, we offer international shipping. Additional customs duties or taxes may apply depending on your country.

10. Will I get tracking details?

Yes, tracking details are shared via email once your order is shipped.

Returns & Refunds

11. Can I return an artwork if I don’t like it?

Due to the unique nature of art, returns are generally not accepted for change of mind. However, returns may be considered in case of damage or incorrect delivery.

12. What if my artwork arrives damaged?

If your artwork arrives damaged:

  • Inform us within 48 hours
  • Share photos/videos of the damage

We will arrange a replacement or refund after verification.

13. Do you offer refunds?

Refunds are processed only for:

  • Damaged items
  • Incorrect items delivered

Refunds are issued within 7–10 business days after approval.

Artists & Artwork Details

14. Do artworks come with authenticity proof?

Yes, most artworks include a Certificate of Authenticity, ensuring originality and value.

15. Can I request custom or commissioned artwork?

Yes, Kalaagruh supports custom artwork requests. Contact us with your requirements, and we’ll connect you with suitable artists.

16. Will the artwork look exactly like the image online?

We strive for accurate display, but slight variations may occur due to:

  • Screen settings
  • Lighting
  • Handmade nature of the artwork

Trust & Support

17. How can I contact Kalaagruh support?

You can reach us via:

  • Email: kalaagruh.art@gmail.com
  • Website contact form

18. Why should I buy art from Kalaagruh?

Kalaagruh offers:

  • Curated original artworks
  • Trusted artists
  • Secure payments
  • Pan-India delivery
  • Personalized support

19. Do you offer bulk or corporate art solutions?

Yes, we provide art solutions for:

  • Offices
  • Hotels
  • Interior designers
  • Corporate gifting

20. Is buying art a good investment?

Yes, original art can appreciate over time depending on the artist’s growth and demand. Many collectors buy art for both aesthetic and investment purposes.